Features

Our on-demand survey has some great features to make conducting your survey an awesome experience:

Great Questions

The questions on our survey have, on average, been answered a couple of million times. We test them rigorously to ensure they are measuring correctly. And asking everyone the same questions means you get great benchmarks.

Here are our questions:

This assesses the fundamentals of the company: values, execution, leadership, culture. The questions we ask:

Direction

  • - This company operates by strong values and ethics
  • - I believe this company is going in the right direction
  • - I have confidence in the leader of this company
Execution
  • - At this company, we do things efficiently and well
  • - I feel well-informed about important decisions at this company
  • - New ideas are encouraged at this company
  • - Senior managers understand what is really happening at this company
Connection
  • - I am confident about my future at this company
  • - I feel genuinely appreciated at this company
  • - My job makes me feel like I am part of something meaningful

This assesses the day-to-day job: managers, pay, training, work/life balance.
The questions we ask:

My Work

  • - I have the flexibility I need to balance my work and personal life
  • - I get the formal training I want for my career
  • - There is a lot of frustration at my workplace
  • - This job has failed to meet the expectations I had when I started

My Manager

  • - My manager cares about my concerns
  • - My manager makes it easier to do my job well
  • - My manager helps me learn and grow

Pay & Benefits

  • - My pay is fair for the work I do
  • - My benefits package is poor compared to others in this industry

This assesses how employees feel about working at the company overall: Motivation, wanting to stay, want to recommend. The questions we ask:

Keep it short

We only ask 22 core statements on our survey. That ensures your employees don’t get tired answering questions and you get a great response rate.

Customizations

We have a core set of 4 demographic questions, 22 response statements and 3 free text comments. For an additional charge we can easily add to these for any custom questions you may want to ask your employees.

Intelligent Comments

Our survey system looks at the responses from each survey taker and decides the free text questions to ask them based on what they were most/least positive about. That way you get focused comments rather than just “I love the people” and “Pay me more.”

Fast Launch

We've made it really easy to set up your survey. Simply upload your employee email addresses and select your launch date. We take care of the rest.

Test Invitation

Our system allows you to test an email invitation for the survey. You can check it meets your network firewall requirements and doesn’t get treated as spam.

Live Response Tracker

You can keep an eye on the survey response rate using our live response tracker.

Dedicated Support

Every client is given a single point of contact for any assistance with running their survey. Our hotline team also responds directly to any questions from survey takers.

Anonymity Protected

Our systems have been designed so your employees’ anonymity is protected. We only share statement responses in groups of 6 or more, and we only attribute comments to a department if we have at least 12 responses from that department.

Presentation-Ready Reports

We provide a number of reports in PowerPoint that are presentation-ready so you can share the survey results quickly with colleagues.

Results by Department

We break your results down by department, and provide individual department reports as well as department-specific access to our online results tool. This means you can easily share the survey results with your department heads.

Automatic Department Mapping

Our proprietary system uses email addresses to map departments from year to year, with manual override option for any adjustments.